Privacy policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
What we collect
Information you give us. When you contact us, ask about a home or request a tour through this site, we collect what you enter: your name, email address and phone number, the home you are asking about, the times you suggest, and anything you tell us in your message.
Your contact choices. Our request forms ask how we may contact you: by email, by phone call, or by text. We record the choices you make, together with the exact wording you were shown and the date, and contact you only in the ways you chose. Your request is sent to Follow Up Boss so an agent can respond, and it may start that system's automated follow-up, such as scheduled emails or texts. Consent is not a condition of any purchase. Message and data rates may apply; reply STOP to opt out of texts.
Your visitor ID. When you first visit, this site stores a random identifier in a first-party cookie (brlv_vid) that only our own server can read. It lets our systems recognise the same browser when you view listings and send a request, so that a request can include the home you were looking at. It does not contain your name or contact details, and it is not shared with other websites.
Information collected automatically. When you arrive from an advertisement or a link, we record how you got here: the page you landed on, the site that referred you, and any campaign tags in the link — including the identifier Google or Facebook adds to a link when someone clicks one of their ads. If you come back later by clicking an ad, we record that click and when it happened as well. This is kept in your browser and sent to us when you submit a form. We also use Google Analytics to measure how the site is used, as described under “Tracking across other websites” below.
Information used to keep the site working. To stop automated abuse of our forms, we limit how often requests can be sent from one internet connection.
Who else sees it
We use a small number of companies to run this site and handle enquiries. They receive only what they need, and only to do work for us:
- our website host, which runs the site;
- our listing and customer systems, which supply the property listings shown here and record your requests and the contact choices you make;
- Follow Up Boss, our customer relationship system, which holds enquiries so our agents can respond;
- an email service, which delivers messages about your request;
- an analytics service, which reports how the site is used;
- advertising services, which we tell when a click on one of our ads leads to an enquiry.
We do not sell personal information, and we do not share it with third parties for their own advertising. We may disclose information where the law requires it.
Tracking across other websites
Google Analytics. We use Google Analytics to understand how this site is used: which pages are viewed, how visitors arrive, and whether a form was sent. It sets cookies on this site so that it can recognise a returning browser, and your browser sends Google your IP address, information about your browser and device, the pages you view here, and the page that referred you. Google uses the IP address to estimate your approximate location. Google may collect this activity across sites that use its services.
We also tell Google Analytics when something happens on the site — that someone sent a request or requested a tour, clicked a telephone or email link (and where on the page it was), opened a listing, or applied search filters. When you arrived by clicking one of our ads, these events also carry the short label that ad puts in its link, so we can tell which ad you came from. We do not add the identifier Google or Facebook puts in an ad’s link to these events; Google Analytics does, however, record the full address of each page you view, and the page you land on from an ad includes that identifier. The event recording that a request was sent carries the random reference number we give your request, so that we can match what happened on the site to the request it became. We do not send Google Analytics your name, email address, phone number, or what you type into the home search. Google does see which listings are viewed, since a listing page’s title is the listing’s address. We have turned off Google’s advertising features for this site, including Google signals.
Google explains how Google uses information from sites or apps that use its services. You can turn Google Analytics off for this site in this browser below. Google also offers a browser add-on that stops Google Analytics on every site.
Advertising platforms. We do not currently tell Google Ads, Meta or any other advertising platform when someone sends a request or requests a tour. If we start, we will update this policy first and describe exactly what is sent.
Reviewing and changing your information
You may ask to review or correct the information we hold about you by emailing connect@alessirealty.com.
Sale of your information
We do not sell personal information. You may direct us not to sell the information we hold about you by emailing connect@alessirealty.com.
Changes to this policy
If we make a material change to this policy, we will post the updated policy on this page and change the effective date below.
Effective October 25, 2026.